Right of withdrawal
Right of withdrawal for consumers
(1) In the event of a contract being concluded, the customer who is a consumer within the meaning of § 13 BGB (German Civil Code) shall be entitled to the rights set out in §§ 355 ff. BGB in accordance with the following instructions:
1. right of revocation
You can cancel your contract declaration within two weeks without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the recipient and not before we have fulfilled our obligations under § 312 c paragraph 1 BGB in conjunction with Article 246 § 1 paragraph 1 and 2, 2 EGBGB and § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period.
2. declaration of revocation
The declaration of revocation or the return of the goods must be addressed to:
CNC Tube Bending Technology
Owner: Steffen Mohr
Gutenbergstraße 4 d
or by e-mail to: email@example.com
or by e-mail to: firstname.lastname@example.org
3. consequences of withdrawal
In the event of an effective revocation, the services received by both parties are to be returned and any benefits derived (e.g. a user fee for the use of the item) are to be surrendered. If you are unable to return the received services in whole or in part, or only in a deteriorated condition, you may be required to pay compensation. This does not apply to the surrender of goods if the deterioration of the goods is exclusively attributable to their inspection - as would have been possible for you in a shop, for example. In addition, you can avoid the obligation to pay compensation for the value of the goods by not using the goods as if they were your property and by refraining from doing anything that could reduce their value. Goods that can be sent by parcel post are to be returned. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of € 40.00 or, in case of a higher price of the goods, if you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you. Goods that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
(2)The above right of revocation shall not apply to custom-made products and the delivery of goods which are modified at the customer's request compared to the original information provided by SMO in the context of the Internet shop.